Terms and Conditions

Tapsi House Terms and Conditions

1. Acceptance of Terms: By placing an order through our online ordering platform, you agree to be bound by these Terms and Conditions. 

2. Order Placement:

  • Accuracy: You are responsible for ensuring the accuracy of your order details, including delivery address, contact information, and order contents. 
  • Order Confirmation: You will receive an order confirmation via email or other designated method, but this does not guarantee order acceptance. 
  • Availability: We reserve the right to refuse or cancel any order if the item is unavailable, or if we suspect fraudulent activity. 
  • Menu Changes: Our menu and pricing are subject to change without prior notice. 

3. Payment:

  • Accepted Methods: We accept [list accepted payment methods, e.g., credit cards, debit cards, cash on delivery]. 
  • Payment Information: You are responsible for providing accurate and valid payment information. 
  • Currency: All prices are in [currency]. 
  • Payment Security: We use industry-standard security measures to protect your payment information. 

4. Delivery: (THIS OPTION IS TEMPORARILY NOT AVAILABLE. WE WILL CONSIDER DELIVERY IN THE FUTURE.)

  • Delivery Area: We deliver around 10 miles from our shop address only. 
  • Delivery Time: Estimated delivery time is [state estimated delivery time, e.g., 30-60 minutes] from order acceptance, but may vary. 
  • Delivery Fee: A delivery fee of [state delivery fee] will be added to your order. 
  • Delivery Address: Ensure your delivery address is accurate and accessible. 
  • No Refund: We will not refund the price for your order if you are not present to take delivery of the goods at the address given in your order and did not have any authorized person to receive your order. 

5. Cancellations:

  • Cancellation Policy on Online Order: You may cancel your order within 5 minutes of placing an online order and before preparation time, subject to a payment gateway fee of 2.5% of total purchase price.
  • No Refund: No refunds will be issued for orders that have already been prepared or are in transit. 

6. Liability:

  • No Warranty: We do not warrant that our online ordering platform will be free of errors or interruptions.
  • Limited Liability: To the extent permitted by law, our liability for any damages or losses arising from your use of our online ordering platform or your order is limited to the amount paid for the order.
  • Force Majeure: We are not liable for any delays or failures in performance caused by events beyond our reasonable control, such as natural disasters or acts of war. 

7. Privacy:

  • Data Protection: We are committed to protecting your personal information and will use it in accordance with our Privacy Policy. 

8. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the California State Law. 

9. Contact: For any questions or concerns regarding these Terms and Conditions, please contact us at info@TapsiHouseCafeGrill or Phone: (949) 394-2762.

Scroll to Top